Conditions of Use

SALES TAX
Under Hong Kong law, we are not required to charge any sales tax on all orders shipped. No sales tax is charged.

ORDER PROCESSING

All complete, ready-to-ship, verified, and approved orders will be shipped within 1 ~ 2 business days. Email notifications will confirm and advise you the status of your order. Our Automated Order Status Site will allow you to check the status of your order once it has been processed.

 

PRODUCT AVAILABILITY

All items will be shipped according to availability. While we do try to maintain a full inventory of items on our web site, in the event an item you wish to order is not in stock, you will not be able to complete your checkout and the system will inform you which are the out of stock items. You will need to remove the out of stock items to complete the checkout. In the unlikely event that something you bought becomes out of stock or due to some unforeseen circumstances are not available, we will email you to inform you of this. If items are not readily available, we will try our best to expedite all orders as quickly as possible.Century-RC will not be held responsible for long delays beyond our control. We only charge a shipping charge once per order and will not charge you twice for orders containing backorders.

 

BACK ORDER

If an item is not in stock, we will hold a Back Order for you and ship the item as soon as it becomes available. If we experience a long delay, we will advise you of that fact. If you do not wish to wait for back ordered items, we will cancel the items you requested upon receiving instructions to do so.

 

CANCELLATIONS

Once an item has shipped, cancellation will not be permitted. If an item has not shipped, requests to cancel your order can be accepted by calling customer support at (852) 2385 9882 or by emailing us thru contact us form.

 

PRICE AND/OR DESCRIPTION CHANGES

All prices, pictures and descriptions on this site and all other Century-RC articles are subject to change.Century-RC maintains no responsibility for inadvertent errors. In the event of typographical errors on our site,Century-RC reserves the right to cancel or refuse orders at its sole discretion.

 

DISCLAIMER

All items are bought in new factory condition.Century-RC accept no responsibility for crash damage and/or loss of kits, engines, accessories, etc. incurred during operation of a radio-controlled model. In most cases it is very difficult or impossible to determine whether crash damage was actually due to radio equipment failure or to operator error. Also,Century-RC cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by manufacturer. We also cannot be held directly responsible for quality issues of equipment, change in product appearances or spares provide by the manufacturers which are listed on our shopping cart. All of the products we sell are intended for retail consumption by our customers and are not intended for resale.Century-RC, employees, and associates are not liable for any damage or personal injury caused from any products sold or given by Century-RC, employees, and associates.Century-RC reserves the right to change our return, shipping, cancellation, and any policy at any time for any reason.

By clicking the Confirm button, you are agreeing to the terms of our policies.

 

CONTACT US

If you have a question about a product or your order, please contact our Customer Service Specialists by sending an e-mail, using the contact us form, calling, faxing or writing to us at the address below. We will do our best to respond to your inquiry within 24-48 hours.

E-mail: cs@century-rc.com
Phone: (852) 2385 9882
Fax: (852) 2385 9887

 

Customer Service Address:

UNIT 14 , 9/F ,
PO HONG CENTRE,
NO.2 WANG TUNG STREET.
KOWLOON BAY.
HONG KONG